Want better broadband?

“Our broadband is rubbish!”

… is a phrase we’ve heard from a lot of folk in and around the East Neuk. If the 2020 lockdown has taught us anything, it is that we all need access to better internet connectivity.

Working or studying at home, accessing essential information not to mention streaming movies and downloading your favourite box sets! And when you add in the fact the several members of the same family want or need to be online at the same time? Buffering galore.

We want to do something about it.

 

Register your interest now!

This is the first step in trying to provide a solution for our community – inviting residents, businesses and organisations to register interest in gigabit-capable broadband at no more than you are paying today*. Please complete all requested fields on the form below.

 

Compulsory fields*: we will need this information to work with the required partners on the project:

 

Your data …

The information shared through this online form will be added automatically to our GDPR-compliant database on MailChimp. We will then be able to keep you informed via email on our plans, network development and service updates. We will also share news from time to time on our Facebook page.

 

Timescale

We will be running this registration process for three months and promoting the opportunity in partnership with local stakeholders. At the end of that period, the demand across the area can be assessed.

 

Critical mass …

The provision of improved broadband is very much demand-led. Where we have critical mass – enough people, be they residents or business saying they want to proceed – then we will be able to deliver.

The map at the top of this page shows pins where people have registered: every time someone completes the form, it drops a pin to show their address location. The more pins in any one area, the better. If we can demonstrate the demand, we can work with partners and stakeholders to deliver what residents, businesses and organisations really need.

 

Will it cover my address?

We are looking to offer the service across the East Neuk. If the demand is there, we will be able to deliver for those living and working in and around …

Abercrombie | Anstruther | Arncroach | Carnbee | Cellardyke

Colinsburgh | Crail | Drumeldrie | Earlsferry | Elie | Kilconquhar

Kilrenny | Largoward | Lahill | Lathones | Lochty

New Gilston | Peat Inn | Pittenweem | St Monans

The offer: super or ultra?

At present, some homes and businesses are operating with broadband speeds of under 10Mbps. Across our area – in fact across Scotland – 30Mbs is not only seen as good, it is labeled as ‘superfast‘. Ever-increasing demands and expectations on digital communication mean the world is getting faster. Connectivity has to keep up.

The broadband target is to deliver reliable, ultrafast connectivity: the very basic service will be superfast. The ambition is ultrafast – with a focus on significantly faster speeds of connectivity for both download and upload.

 

Gigabit capable: its the business!

What we’re proposing will be transformational. If our plans come to fruition – again, demand-led – all will be offered a service that steps up on delivery in 100Mbps bands up to a maximum of 1Gbps connectivity.

We know many businesses struggle with connectivity – even for items as basic as contactless payment systems. Our plans will ensure all those who want ultrafast connectivity can get it – to support existing businesses and to make the East Neuk an even-more attractive destination for those considering start-ups or relocation.

 

Our pledge …

Unlike any national service provider, the offering proposed will work with local partners and community stakeholders to help deliver much-needed improvements in digital connectivity.

* We want to ensure that the services offered are financially viable: to that end, there’s a commitment that any broadband charges delivered will be no higher than those people are paying for the equivalent services offered by other providers. The added benefit? That customers signing up will be helping to support the area, not only delivering unrivaled connectivity, but also providing support for our wider community.

 

Need more?

If you have any questions, please email us via this link.

 

 

Thank you!

Thank you for reading and – we hope – for completing our registration form.

It is only through residents and businesses informing us of their need for improved connectivity that we will be able to explore how we can best help … to deliver gigabit-capable broadband across the East Neuk.